In today’s world middle and senior level managers are faced with increasingly complex responsibilities. In order to meet this challenge, they must be continually sharpening their management skills. This programme will focus on the management and leadership skills necessary for success in today’s fast changing business environment.

About Course

In this programme you will learn how to:

• Manage and motivate people more effectively
• Create and harness the power of high performance teams
• Understand and effectively utilize strategic planning techniques
• Negotiate for positive results
• Utilize the Baldrige performance criteria as a standard of excellence and benchmark for your organization

It will be of benefit to all Professionals, who are:

• Responsible for organizational improvement
• Concerned with achieving standards of excellence
• Interested in enhancing their management skills
• Interested in enhancing their leadership skills
• Who have responsibility for strategic planning
• Who have responsibility for team leadership
• Consider methods for improving management performance
• Gain insights into the successful implementation of teams
• Study the techniques of strategic planning
• Develop their skills in the area of negotiating
• Analyze the Baldrige award criteria for excellence
• Examine the application of management best practices