To excel as an Office Manager, Administrator or Secretary you need to perfect your interpersonal and behavioral skills, to ensure you stay in control and on top of every one of your responsibilities.

About Course

In this programme you will learn how to:

Prioritise your daily responsibilities to achieve maximum output

Streamline your work practices and office environment

Communicate effectively and assertively at all levels

Understand yourself and others thereby improving interactions and relationships

Use techniques to help you think creatively, solve problems, plan, and make decisions

Participants attending the programme will:

• Learn how to prioritise and cope up with multiple tasks
• Learn how to think as a manager – planning, making decisions and solving problems
• Learn how to improve their communication skills to enhance their relationships
• Learn how to manage your thoughts and feelings and improve self-confidence
• Learn how to be assertive and therefore more effective in the workplace
• Understand and develop intrapersonal and interpersonal skills